Delivery and Returns

Our proprietary 'Lifter Worldwide Express' Shipping service (pictured above) will have your gear delivered FAST!

7-10 business days to metro areas

10-14 business days to rural areas

(Depending which service you choose at checkout)

Processing takes 2 business days.

Order changes after fulfilment are not possible.

We do not take responsibility for orders sent to incorrectly-entered addresses. Redelivery and return fees are paypable by the customer if required.

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RETURNS & EXCHANGES

Sales on discounted items/orders are final.
Order cancellations will be refunded as store credit unless otherwise specified by the customer.

Size exchanges are to be organised within 7 days of delivery and items must be in brand new, unworn condition to be accepted.

The customer is responsible for return shipping costs to Mass HQ in NT, Australia

We do not take responsibility for stolen packages.

If an order is deemed unclaimed after the postal services timeframe the order may be destroyed, in which case no refund can be provided.

Please see Ts&Cs section 13 for more info

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Sometimes an order isn’t what it should be, fear not, we always make it right!

We offer FREE exchanges for the following reasons:

1) Significant issues with quality i.e. stitching, fabric, print.

2) Incorrect order received i.e. if you received different items from the ones ordered.

If your order has been affected please get in touch at: 
support@sundaymass.store